Tuesday, September 1, 2015 - Saturday, September 1, 2018

Multiple Specialties

To Register:
Register here

To Print Certificate:
Click Here for Instruction

DESCRIPTION
Given the rapidly evolving nature of patient safety research, clinicians and administrators must stay up to date on state-of-the-art findings relating to intervention and improvement strategies, implementation methods, and how research results can be translated into daily care practices to meaningfully improve bedside care. This online enduring material will include modules on the Science of Safety, Safe Design Principles, Improving Patient Safety Culture, Patient-Centered Care, High Performance Teams, Communicating for Patient Safety, Leadership, Conflict Management, CUSP Teams, Supporting Event Reporting and Error Disclosure, Learning from Defects Overview, Project Management, and Leading Change. This course is designed to build capacity among clinical practitioners and administrators dedicated to becoming leaders for patient safety and quality in their unit, clinic, or care facility in addressing these challenges.

TARGET AUDIENCE
This enduring material activity is intended for physicians, allied health professionals, unit- clinic-level leaders and safety champions, patient safety officers, nurse managers, medical directors, and quality improvement professionals, who are dedicated to providing the safest, highest quality care to their patients.

OBJECTIVES
After participating in this activity, the participant will demonstrate the ability to:
*Create and sustain a patient safety culture that has patient-centered care as its linchpin.
Apply evidence-based practices to develop and support effective multidisciplinary teams that work in partnership with patients and their families to improve patient safety outcomes.
Develop patient safety initiatives for real and lasting change.
Use a system-based approach to identify and reduce defects in his/her healthcare organization.
Act as a change agent in his/her organization as he/she leads efforts to continuously learn from defects and improve patient safety and quality care by developing action plans for patient safety improvement.

ACCREDITATION STATEMENT
The Johns Hopkins University School of Medicine is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.

CREDIT DESIGNATION STATEMENT
The Johns Hopkins University School of Medicine designates this online enduring material activity for a maximum of 18.50 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

OTHER CREDITS
American Nurses Credentialing Center (ANCC) accepts AMA PRA Category 1 Credits™ from organizations accredited by the ACCME.

American Academy of Nurse Practitioners (AANP) accepts AMA PRA Category 1 Credits™ from organizations accredited by the ACCME.

American Academy of Physician Assistants (AAPA) accepts certificates of participation for educational activities certified for AMA PRA Category 1 Credits™ from organizations accredited by the ACCME. Physician assistants may receive a maximum of 18.50 hours of Category 1 credit for completing this program.

The Johns Hopkins University has approved this activity for 18.50 contact hours for non-physicians.

POLICY ON FACULTY AND PROVIDER DISCLOSURE
It is the policy of the Johns Hopkins University School of Medicine that the speaker and provider disclose real or apparent conflicts of interest relating to the topics of this educational activity, and also disclose discussions of unlabeled/unapproved uses of drugs or devices during their presentation(s). The Johns Hopkins University School of Medicine OCME has established policies in place that will identify and resolve all conflicts of interest prior to this educational activity. Detailed disclosure will be made in the activity handout materials.

NOTICE ABOUT OFF-LABEL USE PRESENTATIONS
The Johns Hopkins University School of Medicine/Patient Safety Certificate Program may include presentations on drugs or devices, or use of drugs or devices, that have not been approved by the Food and Drug Administration (FDA) or have been approved by the FDA for specific uses only. The FDA has stated that it is the responsibility of the physician to determine the FDA clearance status of each drug or device he or she wishes to use in clinical practice. The Johns Hopkins University School of Medicine is committed to the free exchange of medical education. Inclusion of any presentation in this program, including presentations on off-label uses, does not imply an endorsement by Johns Hopkins of the uses, products, or techniques presented.

JOHNS HOPKINS STATEMENT OF RESPONSIBILITY
The Johns Hopkins University School of Medicine takes responsibility for the content, quality, and scientific integrity of this CME activity.

DISCLAIMER STATEMENT
The opinions and recommendations expressed by faculty and other experts whose input is included in this program are their own. This enduring material is produced for educational purposes only. Use of Johns Hopkins University School of Medicine name implies review of educational format design and approach. Please review the complete prescribing information of specific drugs or combination of drugs, including indications, contraindications, warnings and adverse effects before administering pharmacologic therapy to patients.

INTERNET CME POLICY
The Office of Continuing Medical Education (CME) at the Johns Hopkins University School of Medicine is committed to protecting the privacy of its members and customers. Johns Hopkins University School of Medicine CME maintains its Internet site as an information resource and service for physicians, other health professionals and the public. Continuing Medical Education at the Johns Hopkins University School of Medicine will keep your personal and credit information confidential when you participate in a CME Internet based program. Your information will never be given to anyone outside of the Johns Hopkins University School of Medicine’s CME program. CME collects only the information necessary to provide you with the services that you request.

COPYRIGHT
All rights reserved - The Johns Hopkins University School of Medicine. No part of this program may be used or reproduced in any manner whatsoever without written permission except in the case of brief quotations embodied in articles or reviews.

FULL DISCLOSURE POLICY AFFECTING CME ACTIVITIES
As a provider approved by the Accreditation Council for Continuing Medical Education (ACCME), it is the policy of the Johns Hopkins University School of Medicine Office of Continuing Medical Education (OCME) to require signed disclosure of the existence of financial relationships with industry from any individual in a position to control the content of a CME activity sponsored by OCME. Members of the Planning Committee are required to disclose all relationships regardless of their relevance to the content of the activity. Authors are required to disclose only those relationships that are relevant to their specific presentation. The following relationships have been reported for this activity:

Authors
No author has indicated that he/she has any financial interests or relationships with a commercial entity whose products or services are relevant to the content of his/her presentation(s).

Planners
No planner has indicated that he/she has any financial interests or relationships with a commercial entity.

Note: Grants to investigators at the Johns Hopkins University are negotiated and administered by the institution which receives the grants, typically through the Office of Research Administration. Individual investigators who participate in the sponsored project(s) are not directly compensated by the sponsor, but may receive salary or other support from the institution to support their effort on the project(s).

OFF-LABEL PRODUCT DISCUSSION
No author had disclosed that his/her presentation will reference unlabeled/unapproved uses of drugs or products.

HIPAA STATEMENT
CONFIDENTIALITY DISCLAIMER FOR CME CONFERENCE ATTENDEES
I certify that I am attending a Johns Hopkins University School of Medicine CME activity for accredited training and/or educational purposes.
I understand that while I am attending in this capacity, I may be exposed to "protected health information," as that term is defined and used in Hopkins policies and in the federal HIPAA privacy regulations (the "Privacy Regulations"). Protected health information is information about a person’s health or treatment that identifies the person.
I pledge and agree to use and disclose any of this protected health information only for the training and/or educational purposes of my visit and to keep the information confidential.
I understand that I may direct to the Johns Hopkins Privacy Officer any questions I have about my obligations under this Confidentiality Pledge or under any of the Hopkins policies and procedures and applicable laws and regulations related to confidentiality. The contact information is: Johns Hopkins Privacy Officer, telephone: 410-735-6509, e-mail: HIPAA@jhmi.edu.
“The Office of Continuing Medical Education at the Johns Hopkins University School of Medicine, as provider of this activity, has relayed information with the CME attendees/participants and certifies that the visitor is attending for training, education and/or observation purposes only.”
For CME Questions, please contact the CME Office at (410) 955-2959 or e-mail cmenet@jhmi.edu.
For CME Certificates, please call (410) 502-9634.

Johns Hopkins University School of Medicine
Office of Continuing Medical Education
Turner 20/720 Rutland Avenue
Baltimore, Maryland 21205-2195

Reviewed & Approved by: General Counsel, Johns Hopkins Medicine (4/1/03)
Updated 4/09

COURSE FORMAT – METHOD OF PARTICIPATION
This online enduring material is expected to take 18.50 hours to complete. There are no prerequisites.

EVALUATION AND/OR POST-TEST
A participant evaluation and post-test will be conducted at the conclusion of the activity. A grade of at least 80% within three attempts is needed to receive a CME certificate of credit. Physicians must document the amount of time they spent in the activity.

HARDWARE/SOFTWARE REQUIREMENTS
Recommended browsers for this Program include Internet Explorer, Firefox, Google Chrome, and Safari. A high-speed Internet connection (DSL, cable modem, or LAN-based) is not required; however, it is recommended for faster download times.

Certain content in this Program cannot be viewed using an iPad device (e.g., Flash-based content in Connect sections of Program modules). Additionally, your experience when viewing videos in this Program will be optimal if you use a wired internet connection with audio enabled.

RELEASE DATE: September 3, 2013

EXPIRATION DATE: September 3, 2015

Certificates of credit will not be issued after September 3, 2015.

FOR FURTHER INFORMATION
Confirmation/Certificates: 1-888-669-7444, option 4
Office of CME General Information: (410) 955-2959
E-mail the Office of CME: cmenet@jhmi.edu
Technical Support: support@medconcert.com

For general information, the direct link for this CME activity web page is:
http://www.hopkinscme.edu/CourseDetail.aspx/80032320

To participate in additional CME activities presented by the Johns Hopkins University School of Medicine Continuing Medical Education Office, please visit www.hopkinscme.edu.

Follow us on Twitter: http://twitter.com/HopkinsCME

Facebook: http://www.facebook.com/HopkinsCME

TO OBTAIN CME CREDIT
You will be able to access and print your certificate when you successfully complete all sections of the Patient Safety Certificate Module. This includes the post-test and evaluation.

Note: When you're in MedConcert, access your transcript in the portfolio tab at the top navigation.

Technical support contact email for MedConcert is support@medconcert.com.

AUTHOR LISTING
Hanan Aboumatar, MD, MPH
Education and Research Associate
Armstrong Institute for Patient Safety and Quality
Assistant Professor of Medicine
Johns Hopkins Medicine

Sean M. Berenholtz, MD, MHS, FCCM
Physician Director, Inpatient Quality and Safety
Armstrong Institute for Patient Safety and Quality
Associate Professor of Anesthesiology and Critical Care Medicine, Surgery, and Health Policy and Management
Johns Hopkins Medicine
John Hopkins Bloomberg School of Public Health

Patricia Francis, MS, MA, PMP
Director, Learning and Development
Armstrong Institute for Patient Safety and Quality
Johns Hopkins Medicine

Chris Goeschel, ScD, MPA, MPS, RN, FAAN
Director, Strategic Development for Research Initiatives
Armstrong Institute for Patient Safety and Quality
Assistant Professor of Anesthesiology and Critical Care Medicine
Johns Hopkins Medicine
Johns Hopkins Blooomberg School of Public Health

Paula Kent, RN, MSN, MBA
Patient Safety Coordinator
The Johns Hopkins Hospital

Lori Paine, RN, MS
Director, Patient Safety
The Johns Hopkins Hospital
Armstrong Institute for Patient Safety and Quality
Johns Hopkins Medicine

Peter Pronovost, MD, PhD, FCCM
Senior Vice President, Patient Safety and Quality
Director, Armstrong Institute for Patient Safety and Quality
Professor of Anesthesiology and Critical Care Medicine
Johns Hopkins Medicine

Dianne Rees, MA, JD, PHD
Instructional Designer, Learning and Development
Armstrong Institute for Patient Safety and Quality
Johns Hopkins Medicine

Michael Rosen, PhD
Assistant Professor of Anesthesiology and Critical Care Medicine
Armstrong Institute for Patient Safety and Quality
Johns Hopkins Medicine

Melinda Sawyer, MSN, RN, CNSBC
Assistant Director of Patient Safety
Armstrong Institute for Patient Safety and Quality
Johns Hopkins Medicine

Sallie Weaver, PhD
Assistant Professor of Anesthesiology and Critical Care Medicine
Armstrong Institute for Patient Safety and Quality
Johns Hopkins Medicine

AGENDA/INDEX
Introduction
Pre-Test
Program Overview
Your Learning Plan

SAFE DESIGN
Module 1. Science of Safety
Learning Objectives: After completing this module, learners will be able to:
*Describe how safety is a property of systems
*Explain the principles of safe design
*Explain how adaptive work makes technical work effective
*Apply safe design principles in teamwork as well as in technical work
*Incorporate diverse and independent inputs into decision-making processes

Module 2. Safe Design Principles
Learning Objectives: After completing this module, learners will be able to:
*Identify system failures that can impact patient safety *Describe safe design principles that might be applied to prevent such system failures *Explain how adaptive work makes technical work effective *Describe how teams involved in a Comprehensive Unit-Based Safety Program (CUSP) integrate the science of safety into the day-to-day activities of their units

SAFETY CULTURE
Module 3. Improving Patient Safety Culture
Learning Objectives: After completing this module, learners will be able to:
*Identify the core aspects of a strong patient safety culture
*Describe appropriate responses to errors and undesired behaviors
*Explain how adaptive work makes technical work effective
*Develop strategies to assess and improve patient safety culture

Module 4. Patient-Centered Care
Learning Objectives:After completing this module, learners will be able to:
*List the dimensions of patient-centered care
*Explain why delivering patient-centered care is a quality improvement aim
*Model good communication skills providers
*Develop an action plan for improving patient-centered care in a unit

TEAMWORK
Module 5. High Performance Teams
Learning Objectives: After completing this module, learners will be able to:
*Describe the competencies of high performance teams
*Explain the CUSP team model
*Develop strategies for working effectively in interdisciplinary teams within a healthcare organization

Module 6. Communicating for Patient Safety
Learning Objectives: After completing this module, learners will be able to:
*Explain the key attributes of effective communication
*Identify critical team communications in a healthcare setting that can be standardized
*Evaluate handoff communication practices and recommend improvements

Module 7. Leadership
Learning Objectives: After completing this module, learners will be able to:
*Develop shared leadership strategies for patient safety & quality improvement teams
*Develop effective partnerships with senior executives
*Plan engagement efforts to reach patient care teams

Module 8. Conflict Management
Learning Objectives: After completing this module, learners will be able to:
*Model task-appropriate assertiveness for empowerment and patient advocacy
*Develop strategies for dealing with task and interpersonal conflict
*Identify unit-level structures that support team member empowerment and conflict management

Module 9. CUSP Teams
Learning Objectives: After completing this module, learners will be able to:
*Assess the readiness of teams for a CUSP approach
*Develop strategies for overcoming barriers to effective functioning of a CUSP team
*Develop a strategy for engaging leadership in CUSP processes
*Develop plans for mitigating negative conflict while fostering communication in a CUSP team

LEARNING FROM DEFECTS
Module 10. Supporting Event Reporting and Error Disclosure
Learning Objectives: After completing this module, learners will be able to:
*Describe the attributes of a good event reporting system
*Develop strategies to reduce barriers to event reporting
*Develop effective error disclosure strategies
*Develop supports for second victims of adverse events

Module 11. Learning from Defects Overview
Learning Objectives: After completing this module, learners will be able to:
*Use the Learning from Defects (LFD) Tool to perform second-order problem solving
*Explain how the LFD Tool can be used to drive patient safety and quality improvement efforts
*Use the four questions that form the framework of the LFD tool to develop and sustain an improvement effort

SUSTANING CHANGE
Module 12. Project Management
Learning Objectives: After completing this module, learners will be able to:
*Identify the responsibilities and key competencies of a project manager
*Define the scope of a patient safety improvement project and identify stakeholders impacted by the project
*Develop a communication plan for a patient safety improvement project that includes engaging key stakeholders
*Apply the work breakdown structure technique to define project tasks and their interdependencies
*Develop a project plan for a patient safety improvement project

Module 13. Leading Change
Learning Objectives: After completing this module, learners will be able to:
*Develop strategies for driving unit and organizational change, including barrier mitigation strategies
*Design an action plan for leading change that includes strategies for adaptive work

Final Check
Post-Test
Evaluation


To Register:
Register here

1. Apply evidence-based practices to develop and support effective multidisciplinary teams that work in partnership with patients and their families to improve patient safety outcomes.
2. Formulate patient safety initiatives for real and lasting change.
3. Use a system-based approach to identify and reduce defects in your healthcare organization.
4. Act as change agents in your organization as you lead efforts to continuously learn from defects and improve patient safety and quality care by developing action plans for patient safety improvement.
5. Create and sustain a patient safety culture that has patient-centered care as its linchpin.

The Johns Hopkins University School of Medicine is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

The registration form for this activity Is currently unavailable.

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