80067614 - Armstrong CUSP Ambulatory Virtual Training

Friday, January 17, 2025, 8:00 AM - Tuesday, October 14, 2025, 12:00 PM, Online


The Armstrong Institute offers several interactive training opportunities—a one-day workshop, online learning, and a remote coaching program—to help participants to launch and sustain effective Comprehensive Unit-based Safety Program (CUSP) teams. Created by Johns Hopkins patient safety researchers, CUSP aims to improve patient safety culture while providing frontline caregivers with the tools and support that they need to tackle the hazards that threaten their patients. CUSP has been used to target a wide range of problems: patient falls, hospital-acquired infections, medication administration errors, communication breakdowns and many others. It has been a linchpin of many large-scale patient safety improvement efforts across the United States and internationally.

1. Identify actions and use tools associated with three phases of CUSP: pre-CUSP work, CUSP implementation, and sustaining CUSP.
2. Develop a plan to assess and improve patient safety culture in your unit or work setting.
3. Assess teamwork & communication challenges that might impact patient safety efforts in your unit or work setting & develop a strategy to overcome them.
4. Generate strategies to combine technical and adaptive work as you establish and sustain a CUSP team in your unit or work setting.
5. Discuss the four questions that form the framework of the Learning from Defects tool to develop and sustain an improvement effort.
6. Connect your CUSP team’s work to organizational strategies through partnership with a senior executive.

Mitigation of Relevant Financial Relationships

Johns Hopkins University adheres to the ACCME’s Standards for Integrity and Independence in Accredited Continuing Education. Any individuals in a position to control the content of a CE activity, including faculty, planners, reviewers or others are required to disclose all relevant financial relationships with ineligible entities (commercial interests). All relevant conflicts of interest have been mitigated prior to the commencement of the activity.