Attendee & Learner FAQs

Account Access & Login

How do I sign in with my JHED ID?

  1. Click Sign In in the upper-left corner of the homepage.
  2. Select Sign in with your Hopkins JHED ID.

If you have a valid JHED ID but cannot access your account, submit a ticket through the CME Technical Support Service Portal. Please include your name and email address. Do not create a new CloudCME account.

How do I sign in if I am not a Johns Hopkins employee?

  1. Click Sign In in the upper-left corner of the homepage.
  2. Select Sign in with your email and password.
  3. Your email address serves as your username.

If you do not know your password, use the Forgot Password option.

How do I create a new account?

Click the Sign Up Now button on the homepage and follow the prompts to complete your profile.

How do I update my profile?

  1. Sign in to CloudCME.
  2. Click My CME.

Select Profile to review and update your information.

CloudCME Mobile App

How do I download the CloudCME app?

Search for CloudCME in the Apple App Store or Google Play Store and install the app.

When prompted, enter the organization code:

Organization Code: HopkinsCME

Then sign in using your existing CloudCME account credentials or JHED login.

Registration

How do I register for a JHU CME activity?

Live Courses

  1. Select Live Courses from the homepage.
  2. Search for the activity.
  3. Click Register and follow the prompts.

If registration is managed through a separate website, a registration link will be provided within the activity listing.

Online Courses

  1. Select Online Courses from the homepage.
  2. Search for the activity.
  3. Click Details and follow the instructions provided.

Regularly Scheduled Series (RSS)

Pre-registration is not required. Attendance is recorded through CloudCME or by texting the activity code.

Will I receive a confirmation and receipt?

Yes. A confirmation email containing your registration details and receipt will be sent within 24 hours.

You may also access receipts at any time by selecting My CME > Registrations & Receipts.

Activity Information

How do I find directions to an activity location?

Search for the activity under Live Courses and select Details. Location information is also available in the activity brochure.

How do I download a course brochure?

Open the activity details page and select the Brochure tab.

How do I download course materials and syllabus information?

  1. Sign in to CloudCME.
  2. Select My CME.
  3. Click Syllabus to access available course materials.

Attendance & Credit Claiming

How do I record my attendance?

Live Courses

Check in at the registration desk and scan your badge, if applicable. A sign-in sheet will be available, and you only need to sign it once for the duration of the conference.

Online Courses

Attendance is automatically recorded once you register and participate in the course.

RSS Activities

Attendance can be recorded in one of three ways:

Option 1: Text Message

  • Pair your mobile device to your CloudCME account by texting your CloudCME email address to 1 (844) 980-1555.
  • Once paired, text the activity code provided during the session to 1 (844) 980-1555.

Option 2: CloudCME Website

  1. Sign in to CloudCME.
  2. Select My CME > Claim Credit.
  3. Enter the Event ID (Activity Code) and submit.

Option 3: CloudCME Mobile App

  1. Open the CloudCME app.
  2. Select Claim Credit.
  3. Enter the Event ID (Activity Code) and submit.

Important: Attendance can only be recorded beginning 15 minutes before the activity start time and up to 8 hours after the activity concludes.

How do I claim CME credit?

Live Courses

  1. Sign in to CloudCME.
  2. Select My CME > Evaluations & Certificates.
  3. Complete the evaluation and attest to your participation.

Credits will be added to your transcript immediately upon completion. The last day to access the evaluation and attest to your credits is 45 calendar days post activity.

RSS Activities

For RSS activities, attendance is automatically recorded when you text your activity code from a paired mobile device. Once your attendance is successfully submitted, CME credit is automatically awarded and no additional action is required to claim credit in CloudCME.

Online Courses

Complete all required course components, including the post-test and evaluation. Upon completion, attest to your participation and credits will be added to your transcript.

Certificates & Transcripts

How do I view or download my transcript?

  1. Sign in to CloudCME.
  2. Select My CME.
  3. Click Transcript.

You may also upload supporting documents to be appended to your transcript for your personal records.

How do I access my certificates?

Certificates are available under My CME > Evaluations & Certificates after all credit requirements have been completed. Certificates will only be available for download for a limited time; however, all earned credits will remain permanently recorded on your transcript.

Tuition Remission

How do I submit a Tuition Remission request?

Eligible Johns Hopkins University full-time faculty and staff may use tuition remission for CME registration fees. For Johns Hopkins Tuition Remission, eligible users may select Tuition Remission as a payment option during registration in the portal and complete a brief set of required questions.

Please note:

  • Activity Directors are not eligible to use Tuition Remission for activities they plan.
  • The Office of Continuing Medical Education does not administer the Tuition Remission Program.
  • Tuition Remission policies and eligibility are determined by the Johns Hopkins Benefits Office.